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Terms of service

Payment
All products remain the property of QueenB hair Extensions (Pty)Ltd until full payment is made. The price applicable is that set at the date on which you place your order. If you are under 18 years old you must have parents' permission to buy from QueenB Hair Extensions (Pty) Ltd.

All transfers conducted through QueenB Hair Extensions are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway choosen for the transaction as they are responsible for the transactions made.

DELIVERY OF ITEMS
It may take 1 business day to process your order. QueenB Hair Extensions does not take responsibility for products that are lost or stolen after they have shipped with proper tracking. We are not responsible after we have shipped any items. Please contact carrier for any lost packages. We are not responsible for the postal carriers.

Orders to Namibia will take 4 - 5 business days dependent on customs clearance. QueenB does not cover any customs or VAT once the product has passed SA borders.

ELIGIBILITY TO PURCHASE
We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold, removed, or edited any materials or content on this Site, refusing to process a transaction or suspending any transaction after processing has begun. Furthermore, you agree that we may use Personal Information provided by you in order to conduct fraud checks. Personal information that you provide may be disclosed to a credit or fraud prevention agency, which may keep a record of that information to use for future disputes. We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set-out within the